FAQ

The answer to this question is neither short nor easy. With a little research and thought you can find hundreds of reasons, but there are a few general statements that may help you realize your needs. First a website can reach millions of people that might not otherwise be available. Second, customers can view products, services, or whatever you want to share from the comfort of their own home. No matter what type of business you are in, their are ways to grow and make money on the web for you.

When you receive a visitor to your site, they will instantly perceive the quality of your services or products. The first impression a customer or potential customer gets depends on the appearance of your website. A visitor will be interested and explore your site if it is appealing and easy to navigate. You are marketing yourself and your business to the world over the Internet and it is important to show your best.

No, many people overlook the various products, services, or business processes they can include on a website. Any communication or interactions that happen within your business can be made easier and more efficient by the web. Your business will save money and time while appealing to a much greater audience-the world.

The timescale of a project is generally dictated by the client. If you have a deadline in mind we will endeavor to meet it for you. The most common delay in the creation of a site is waiting for content (text/images) to be sent to us by the client.

If you would like to use our services, all you need to do is inform us of the domain name you would like to use and send us a brief idea of your requirements. You can check domain name availability here. We will then purchase the domain in your name, purchase the right hosting package for your project and then based on your guidance, design an initial web page for you.

This is then refined/changed in consultation with the client until a satisfactory design has been reached. We will then need you to forward content and images for your site and start to design the website for you.

No, we do everything for you.

The cost of a website varies, depending upon the type of site you require. A basic site will cost approx. $800. Obviously each site has to be treated on it’s individual requirements, but this approx should give you an idea of a ballpark figure.

We request a 50% deposit for all projects. The balance of payment is then due on completion of the project.

Your payment can be made by using Payal.

The only ongoing cost will be your annual hosting fee.

It is said that cheap equals bad quality, but the contrary is true with Col323WebDesign. Our desire is to give our clients a reasonable price without overcharging like many companies does. We desire to give them professional and quality service. It’s just like any sports competition – We like to beat our competitors.

Our designs are created and conceived from your requirements. We can create custom-made template or give you the opportunity to purchase a professional pre-made WordPress template. We encourage this latter option, since it saves our clients a lot of time and money. It is not a secret that this website is build on a purchased pre-made template, which show the high quality available.

We will email you back promptly with an idea of price/timescale and any suggestions with regard to your project. You are not obliged to use our services at any stage during this process, so feel free to use the form to ask any related questions you may have.

Yes we generally ask for a 50% deposit from clients.

It is free to submit to Google and you can do that here . We submit all websites we design to all major search engines.

All web pages should be ‘optimized’. This will enable your site to gain a high search engine ranking, it revolves around the meta tags on your web pages, a web page that isn’t optimized won’t appear in the search engines to any great degree.

In the majority of cases a meeting isn’t necessary and 90% of our sites are generally completed with contact via email and telephone only. We place suggested website designs onto the Internet in a private place where only yourselves and us can view the content. We then communicate with you regularly to discuss the web designs in order that the website design and functionality is exactly as you wish.

After the completion of a website project we are available for after sales service. Any slight tweaks or amendments are carried out to the site free of charge in the first month. Any support thereafter will be charged at an hourly rate of $40.

You may move your website to another web hosting service at any time. Once your website design has been completed, we send you a copy of the website through DropBox. This copy of your website is for your retention.

It is helpful to us if you are able to provide text and photographs in electronic form – for example, the files output by a digital camera and the words in MS word or similar format.

All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.

You need a professionally developed website, a domain name, and hosting facilities for your website. You also need the website to be uploaded onto your hosting facilities and promoted to the search engines.

Yes with the WordPress CMS all websites created are search engine friendly. you can even add your own search engine meta tags to each individual web page if desired. The WordPress CMS tools are easy to use – effective and intuitive.

No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.

WordPress websites have built in features that allow your site to automatically install any updates or upgrades to the system. Unlike other systems where you might have to manually update the coding or system, WordPress will do it routinely for you.

No once your website is designed it belongs to you and you can commission anyone to update it for you – although of course we would like to think that you are happy with our services and will continue to use us for your website maintenance.

Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing.

Yes – we are your one stop company to provide all your web services. No more – not knowing who to call if you have problems – we can register your domain name – design your website – provide your web hosting and arrange your email accounts for you.

No web hosting service can guarantees 100% uptime. However we can say that our servers have had 100% up time for many years. Should our servers have any problems we do have the necessary backups in place to deal with this issue very speedily.

Yes, but we do not recommend the use of Flash since many mobile devices do not display flash animations. People easily get turned off when they enter a site, only to find, that the content isn’t been displayed. It’s most likely that they wouldn’t return to the site again.

Yes you can have email and you will probably wish you set-up several email addressed e.g. sale@your-domain.com, info@your-domain.com, john.smith@your-domain.com

Yes we setup your Google Analytics account where you can records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.

It will be possible for you to quickly and independently make changes and updates to your website, there are no programming skills or additional programs required to update the site. A browser and an Internet connection are necessary to quickly log into your administration area and make the desired changes, this occurs in an area with a standard text editor that incorporates all formatting styles similar to a word processing program.

The WordPress Content Management Systems are very easy to use and do have explanatory notes included where necessary. We can also create “tutorial videos” matched to your needs, which will explain the work with your website step by step.

As many as you like. From a search engines point a view – The more the better!

Yes, we would be happy to look at you existing website and give you a quote for updating it.

Yes we do. We can redesign your company corporate style or we can redesign to give you a complete new image. The redesign will be done in WordPress since we exclusively work with WordPress.

Is your website up to date – let us provide you a Free of Charge Website Evaluation – we can redesign your website to take advantage of the latest web technologies.

Absolutely not! – It’s your website and you have total control over the contents and who advertises on it.

If you do not like the design which we have suggested for you, we will discuss further with a view to ascertaining what type of design you would like to see and then place another “suggested design” in your web area for you to view. We would not like to think that you are not happy with the final website design. Our aim is to design for you a website specific to your requirements which you are completely happy with.

Yes we always design websites to be search engine friendly. It’s important to mentor that search engines specially like the WordPress CMS platform.

Yes you can arrange to host your website.

The website belongs to you – we send you a copy of the website through DropBox. This copy is for your retention and should you wish to use another web design or web hosting company – you are completely at liberty to take this copy to them for them to use. Please note that purchased pre-made templates may have some license restrictions which limits your further use of the template.